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The EED global service network provides expert support for all heat treatment plant challenges, leveraging our extensive experience and innovative analysis methods. EED´s comprehensive service portfolio includes:
  • UPGRADE & REBUILDS
    UPGRADE & REBUILDS
    Comprehensive upgrade and rebuild solutions for heat treatment plants, empowering our customers to enhance efficiency and embrace sustainability and quality.
  • SPARE PARTS
    SPARE PARTS
    Minimizing downtime and maximizing productivity through strategic spare parts inventory.
  • GLOBAL SERVICES
    GLOBAL SERVICES
    Local service locations and remote experts ensure the trouble-free operation of your heat treatment system.
  • TRAINING
    TRAINING
    Know-how and the further development of employees are the basic requirements for success and competitiveness.
  • PROCESS DEVELOPMENT
    PROCESS DEVELOPMENT
    EED’s global R&D centers enable tailor-made process development solutions.
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SPARE PARTS

Spare part availability is an important element in ensuring efficient, safe production. On the other hand, the individual requirements of a facility’s owner are also critical in a modern industrial environment.

A team experienced in cooperating directly with our partners throughout the EBNER world, as well as efficient and rapid processes, ensures that top-quality spare and replacement parts are delivered when needed.

Our product portfolio ranges from simple relays to complex component assembly groups, on up to individually-fabricated inner covers.

Global Service.
Unmatched Expertise.
At EED, we offer a full suite of services. Our goal is to ensure the highest standards of safety, efficiency, and sustainability, providing our customers with cutting-edge solutions that enhance performance, reduce operating costs, and secure a competitive edge in a rapidly evolving industry.
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Relocation and Recommissioning of Heat Treatment Systems
Relocating and recommissioning heat treatment systems requires a comprehensive inventory, careful disassembly, secure transport, precise assembly, and thorough recommissioning. A detailed risk assessment and process optimization are essential to ensure safety, maximize efficiency, and ensure smooth operation at the new location. Proper assembly and recommissioning are prerequisites for high-quality production and minimized production downtime.
Process Optimization
Process optimization of a heat treatment system aims to shorten cycle times, improve quality, reduce gas consumption, and enhance performance. Targeted measures lower operating costs and accelerate production. This increases the overall efficiency of the system and strengthens the competitiveness of our customers, ensuring more sustainable and profitable production.
Modernization and Spare Parts for Third-Party Systems
Precise selection is crucial for modernizing and procuring spare parts for heat treatment Facility from EED and other manufacturers. The use of compatible components and innovative technologies are prerequisites for the reliability and optimal performance of a heat treatment system, while minimizing operating costs and maximizing productivity.
System Inspections
Our service for heat treatment systems encompasses everything from detailed inventories and safety device inspections to precise gas heating adjustments and thorough annual maintenance. EED service personnel offer comprehensive care that optimizes performance and ensures the safety and lifespan of the heat treatment system.
Metallurgical and Technological Support
Metallurgical and technological simulations (CFD/FEM) optimize furnace design, predict heat transfer, and ensure uniform temperature distribution. This translates to reduced energy consumption, improved product quality, and extended furnace life. Precise material analyses help to determine the optimal heat treatment parameters for the specific materials. This includes measuring key mechanical properties like hardness, strength, and ductility, along with microstructural features.
In-House/On-Site Training
Our In-House/On-Site training program for heat treatment systems covers training and knowledge transfer for maintenance personnel, system operators, measurement and control technicians. These specialized trainings are designed to strengthen expertise and maximize operational efficiency, ensuring safe and effective system performance.
Technical Support
TECHNICAL ASSISTANCE & REPORTING
We provide comprehensive on-site support, maintenance services, and spare parts sales. Simply contact our Customer Service Department to arrange assistance.
To ensure optimal availability and cost-efficiency for your EED equipment, we recommend scheduling regular inspections and maintenance. Contact us now to schedule a consultation with our technical experts.
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